Privacy Policy

This Privacy Policy governs the manner in which 8kbd collects, uses, maintains, and discloses information collected from users of the 8kbd platform, accessible at https://8kbd.vu. We are committed to protecting your privacy and handling your personal data with transparency and care in accordance with applicable data protection principles.

By accessing or using 8kbd's website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms set out herein, please discontinue use of our platform immediately. This policy applies to all players, visitors, and users who interact with the 8kbd platform, including those accessing from Dhaka, Chittagong, Sylhet, and all other regions of Bangladesh.

1. Information We Collect

When you register an account, place bets, make deposits or withdrawals, or contact our support team, 8kbd may collect the following categories of personal data:

• Identity data: full name, date of birth, national ID or passport number (for KYC verification)
• Contact data: email address, phone number, and residential address in Bangladesh
• Financial data: payment method details (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and transaction history
• Technical data: IP address, device type, operating system, browser type, and usage logs

We only collect information that is necessary and proportionate to the services we provide. We do not collect sensitive categories of personal data beyond what is strictly required for identity verification and responsible gaming compliance.

2. How We Use Your Information

8kbd processes your personal data only for legitimate, clearly defined purposes. We use the information we collect to:

• Create, manage, and secure your 8kbd player account and verify your identity in line with KYC obligations
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard in Bangladeshi Taka (BDT)
• Provide customer support, respond to queries, and resolve disputes in a timely and fair manner
• Monitor platform activity to detect and prevent fraud, money laundering, and other prohibited activities
• Improve platform performance, personalise your experience, and send service-related communications (not unsolicited marketing)

3. Data Sharing and Disclosure

8kbd does not sell, trade, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. We may share your information only in the following limited circumstances: with payment processors (such as bKash, Nagad, and Rocket) strictly to facilitate transaction processing; with identity verification and fraud-prevention service providers engaged to support our KYC compliance; and with competent authorities where we are legally required to disclose information under applicable law.

All third-party service providers engaged by 8kbd are contractually required to process data only as instructed by us, to maintain adequate security standards, and to refrain from using your data for any purposes beyond the specific service scope. We take all reasonable steps to ensure that your personal information remains protected throughout any such engagement.

4. Cookies and Tracking Technologies

8kbd uses cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, maintain your session, and analyse how our services are used. Cookies are small data files placed on your device when you access our website. Some cookies are essential for the platform to function correctly; others help us understand usage patterns and improve performance.

You may configure your browser or mobile device settings to refuse or delete cookies at any time. Please note that disabling certain cookies may affect the functionality of specific features on the 8kbd platform, including login sessions and game state persistence. We do not use cookies to serve third-party advertising or to track your activities across unrelated websites.

5. Data Retention and Security

8kbd retains your personal data only for as long as is necessary to fulfil the purposes described in this policy, including satisfying any legal, accounting, or reporting obligations. Account data is typically retained for the duration of your active account plus an additional period to comply with applicable record-keeping requirements. After this period, data is securely deleted or anonymised.

We implement robust technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include SSL encryption across all data transmissions, access controls, secure server infrastructure, and regular security reviews. While we take every reasonable precaution, no system is entirely infallible, and we encourage you to use a strong, unique password and to keep your account credentials confidential at all times.

6. Your Rights as a User

8kbd respects your rights over your personal data. Depending on the nature of your request and applicable law, you may exercise the following rights:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your data where it is no longer necessary for the purpose it was collected
• Right to object — object to the processing of your data for specific purposes, including direct communications

To exercise any of these rights, or if you have questions about how your personal data is being handled, please contact our support team at the email address provided in the footer of this page. We aim to respond to all valid data requests within a reasonable timeframe.

7. Third-Party Payment Processors

To facilitate deposits and withdrawals for players in Bangladesh, 8kbd integrates with locally trusted payment services including bKash, Nagad, Rocket, and Upay, as well as international card networks Visa and Mastercard. When you initiate a payment transaction, relevant data is transmitted directly and securely to the respective payment provider for processing.

Each payment processor operates under its own privacy policy and security framework. 8kbd is not responsible for the data practices of these independent providers. We recommend reviewing the privacy notices of your chosen payment service. Our role is limited to passing the minimum necessary data required to complete your requested transaction securely.

8. Changes to This Privacy Policy

8kbd reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will revise the "Last Updated" date at the top of this document. We may also notify registered users via email or an on-platform notification where the changes are significant.

Your continued use of the 8kbd platform after any such modifications constitutes your acceptance of the revised Privacy Policy. It is your responsibility to review this page periodically. If you disagree with any update, you should cease using our services and contact support to request account closure.

9. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please reach out to our support team. Our contact email is displayed in the footer of every page on this website. We are committed to addressing your privacy concerns promptly and professionally.